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FAQ's

Find answers to some of the most common questions about our products, services, and policies.

What is the purity of the SAAH India Silver Products?

All the products are made from 925 Sterling Silver and come with Hallmark Certification, ensuring the highest standard of purity and authenticity.

Will the shine or polish of the silver products change over time?

Yes, the shine and polish of silver products can change over time with regular usage. This is a natural process for all silver items. Regular cleaning and proper care can help maintain their appearance, but changes in shine and polish are normal and expected.

Is polishing included with the purchase?

No, polishing and maintenance services are not included with the purchase. We recommend following our care instructions to keep your silver items in the best possible condition.

Can I return or exchange the products if the shine changes?

No, we do not offer returns or exchanges based on changes in appearance due to normal wear and tear. The change in shine and polish is a natural process for silver products.

How should I care for my SAAH silver products?

To maintain the shine and quality of your SAAH silver products, gently wipe them with a soft, lint-free cloth after each use. Store them separately in a fabric-lined box or pouch to prevent scratching and tarnishing. Avoid exposure to harsh chemicals, perfumes, and lotions.

Are the products certified?

Yes, all SAAH silver products, are certified with 925 Silver Hallmark Certification, guaranteeing their purity and quality.

Can I customize or engrave my silver products?

Yes, we offer complimentary engraving on our silver products. You can personalize your productswith a special engraving to make it uniquely yours.

What if I need assistance with my purchase?

If you have any questions or need assistance with your purchase, please contact our customer support team at we@saah.in or call us at +91 85276 93923. We’re here to help!

What is 925 Silver Hallmark Certification?

The 925 hallmark indicates that the silver item is made of 92.5% pure silver. This certification is a guarantee of the quality and authenticity of our products.